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BWF Code of Conduct

All our members have signed up to a rigorous set of standards of workmanship, company stewardship and environmental disciplines. Each member company is visited as part of the vetting procedure and is either certified compliant or awarded an intermediate certification demonstrating they are working towards full compliance.

Certification includes an 8 point assessment:

  1. Customer care and response to complaints
  2. Technical expertise and training
  3. Environmental impact and waste management
  4. Sustainability: members must use their best endeavours to meet best practice and source from sustainable sources
  5. Financial status and stability
  6. Full insurance cover
  7. Clarity of contractual dealings
  8. Compliance with employment, health and safety and education legislation

The Code of Conduct is your assurance of quality of service, manufacture and sourcing.