What is the Technical Consultancy?
Technical consultancy is when a person requests advice or opinions from an expert in their field. The BWF offers a technical consultancy service on timber and joinery products, available to both members and non-members.
Technical opinions are usually sought if something has gone wrong. In this situation a technical consultant will be able to inspect the product, sometimes by photograph but usually by onsite inspection and offer an independent opinion on why the problem has occurred. In this case, following the inspection, a letter or formal report could be completed to assist you in discussions or negotiations with the other party. This could help solve the problem, maintaining the relationship with the other party by resolving any financial dispute between you. The BWF are able to provide independent experts to carry out a site inspection and report, and our consultants are also able to attend court hearings as an expert witness.
Why Request our Technical Consultancy?
Asking for technical advice will ensure that you have the correct understanding of a specific issue involving timber or joinery products. Having an improved understanding of the products you are making will ensure you make the best possible joinery products. An example of this might be checking if a certain species of timber is appropriate for a joinery product. If you use the wrong species it could result in an unsatisfied customer and potentially the costs of repair or replacement, so technical advice can save you money.
What is involved?
An inspection from an independent expert can be done in 2 ways, by seeing photographs or through a site visit. Providing clear photographic evidence can be the cheapest solution as it saves travel time and costs. However, photographs do not always clearly indicate why the problem as occurred in which case an on-site inspection will be the best option. Following an inspection from one of our independent experts, an informal summary of the findings can be provided in the form of a letter or if required a more formal report can be provided.
Click here for further information, costings, and an application form.
