This two-and-a-half-day management training course has been specifically designed for people who are embarking on a new role in management. It will increase your understanding of the manager’s role, and leave you with a development plan for gaining further management skills.
The Centre of Strategy and Communication, London
This training course helps new managers gain confidence and skills. It focuses particularly on the crucial people skills that you need to supervise and motivate your team. We will work on group members’ own issues, as well as prepared case studies, in a confidential and supportive setting. Over the first two days you will cover:
- the manager’s role: key management responsibilities
- leadership and management
- planning ahead: principles, tools and strategies
- motivating and managing individuals
- performance management systems: induction, appraisal and supervision
- offering effective and appropriate feedback
- the art of delegation
- leading your team
- management and leadership styles
- good communications: verbal and non-verbal messages
- the importance of good listening skills
- managing with assertiveness
- time management
- your current management issues and difficulties
After each course, there is an opportunity to return and review your progress, looking particularly at any sticking points, at a scheduled half-day follow-up session.
This course takes place at the Centre's Central London training suite with easy access to tube and mainline rail stations.
Who is this course for?
The course is for anyone stepping on the first rung of the management ladder. They may recently have taken up post, or be about to do so. Others with more experience but no formal training will also find the course rewarding. The Centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.
What will this course help me do: learning outcomes?
Each day includes some training sessions, but the emphasis is on practical exercises in groups, pairs and on your own. The course offers many opportunities to work on your own real-life management problems, in a supportive and totally confidential environment.
Other courses to consider
This course is an introduction to a range of management skills. The Centre offers a wide programme of other management courses, all of which have been designed to help you further your professional development. Why not take a look at STRATEGIC PLANNING AND THINKING; PROJECT MANAGEMENT; FINANCE FOR NON FINANCIAL MANAGERS; TIME MANAGEMENT FOR MANAGERS; DIVERSITY PLANNING. New managers can sometimes need help with their assertiveness so you may wish to try the Centre's ASSERTIVENESS TRAINING.
Use the contact form below for course date details. All set dates will be in London.
This courses start at 10am and will finish by 4.30pm. Lunch and refreshments are provided.
Hold this course in-house at set your own dates and tailor your content.