Understanding the label

Each label shows the TWA Scheme manufacturer's logo, name and telephone number, a unique product reference number for traceability and a promise that the window is made from certified, sustainable and legal timber.

If the window is fully factory finished it will come with the Kitemark logo, to show compliance with the BSI scheme and all the relevant service life warranties. If the window is supplied unglazed, it will not show the Kitemark logo, but the service life warranties will still apply (such as preservative treatment, or ironmongery etc).

If the manufacturer is a member of the Wood Window Alliance, the label will have this logo too.