The British Woodworking Federation Group
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General Business Support

We produce a wide range of publications to support members and the joinery industry. You’ll find a wealth of information, including the BWF Employee Handbook, Machine Safety Cards, Model Company Policies, Contractual and Employment Guidance, and Technical Advice. Here in our General Business Support publications you can find the BWF Guide To Running A Joinery Business.

Most publications can be downloaded free as part of your membership subscription fee; further copies can be ordered direct from us. Members also receive a discount on the publications that are available for purchase.

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Joiner making an arched window
Member Only

Customer Care – Complaints Procedure Model

Model complaints procedure to assist members’ in complying with the BWF Code of Conduct requires all members to act fairly and equitably in dealing with their customers.

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Joiner making an arched window
Member Only

Taxation – Self-Billing and VAT – Briefing Guide

If you’re a supplier, this briefing tells you what to expect if your customer wants to give you self-billed invoices.’

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Joiner making an arched window
Member Only

Contracts – Retention of Title – a briefing guide

Contracts for the supply of goods often involve a number of different parties. Deciding who owns various goods and materials at a particular point in time can be a surprisingly difficult task. People tend to assume that ownership (or title) in goods will not pass to a purchaser until the goods have been paid for. However, this is not the case and title will often pass at a much earlier stage. This guide covers the basics.

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Joiner making an arched window
Member Only

Contracts – Basic Contract Law – Golden Rules of Contract Management

A brief guide to the do’s and don’ts when entering into contractual arrangements with another party.

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Joiner making an arched window
Member Only

Business – Nine top tips from recession survivors

A recent poll of businesses that have traded through previous recessions provides a starting point to surviving this one.

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Joiner making an arched window
Member Only

Taxation – Paying or being paid in Euros – the rules

or any other foreign currency. Guidance on the rules where firms who are buying in substantial materials from abroad.

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Joiner making an arched window
Member Only

Taxation – VAT and Bad Debts – knowing the rules

Knowing the rules. The rules are simple but there are some catches and a quick look at them may make you think.

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Joiner making an arched window
Member Only

Taxation – The Construction Industry Scheme (CIS) – Briefing note

Briefing note on the Construction Industry Scheme – does it apply to you?

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Joiner making an arched window
Member Only

Contracts – Sample Letter To Be Sent When Supplying [and Installing] Goods

NEW FOR OCTOBER 2015 – A sample letter which can be used to confirm your terms to supply [and install] goods following a verbal agreement.

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