General Business Support

We produce a wide range of publications to support members and the joinery industry. You’ll find a wealth of information, including the BWF Employee Handbook, Machine Safety Cards, Model Company Policies, Contractual and Employment Guidance, and Technical Advice. Here in our General Business Support publications you can find the BWF Guide To Running A Joinery Business.

Most publications can be downloaded free as part of your membership subscription fee; further copies can be ordered direct from us. Members also receive a discount on the publications that are available for purchase.

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Contracts – Directors or Personal Guarantees

When operating a business on a limited liability basis, the law states that the company’s directors are protected from liability for that business’s debts should the company go under. This briefing note includes a sample guarantee template.

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BWF Guide to Consumer Regulations

NEW FOR OCTOBER 2015 – Your responsibilities at the time you sell goods and/or services

BWF Membership Benefits and Services

A brief overview of the benefits and services available to members.

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Contracts – Sample Terms & Conditions of Sale (consumer)

NEW FOR OCTOBER 2015 – A sample set of terms and conditions that most businesses would wish to contain in their standard terms and conditions. Containing lots of different options, the document is not suitable to be used as it stands and should adapted according to the needs of the company.

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Customer Care – Complaints Procedure Model

Model complaints procedure to assist members’ in complying with the BWF Code of Conduct requires all members to act fairly and equitably in dealing with their customers.

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Taxation – Self-Billing and VAT – Briefing Guide

If you’re a supplier, this briefing tells you what to expect if your customer wants to give you self-billed invoices.’

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Contracts – Retention of Title – a briefing guide

Contracts for the supply of goods often involve a number of different parties. Deciding who owns various goods and materials at a particular point in time can be a surprisingly difficult task. People tend to assume that ownership (or title) in goods will not pass to a purchaser until the goods have been paid for. However, this is not the case and title will often pass at a much earlier stage. This guide covers the basics.

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Contracts – Basic Contract Law – Golden Rules of Contract Management

A brief guide to the do’s and don’ts when entering into contractual arrangements with another party.

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Business – Nine top tips from recession survivors

A recent poll of businesses that have traded through previous recessions provides a starting point to surviving this one.

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Taxation – Paying or being paid in Euros – the rules

or any other foreign currency. Guidance on the rules where firms who are buying in substantial materials from abroad.