Technical Helpline
Our technical helpline is the most used service by our members.
BWF members can access direct technical advice and support across all areas of joinery manufacturing, including:
- U-values and changes to Approved Document L
- Stair design, geometry, load bearing, and fire protection
- Fire Safety and smoke control
- Enhanced security for Approved Document Q and Secured by Design
- Narrow cavity and low sightline glass units and low level glazing (containment)
- The effect of building conditions on material properties
- New requirements for UKCA marking
- Coatings and preservatives
- Product installation recommendations
- Products providing access or meeting special needs, Approved Document M
The BWF have access to a wide range of resources and other experts, should further expert knowledge be required.