General Business Support

Third party risk management is a vital process for all businesses, and this factsheet has been produced to help members identify, assess, mitigate and monitor risk with external third-party suppliers. The document breaks down some key terms and details important questions that need to be considered when selecting suppliers, including what their security credentials are and what insurance they have in place.

The Digital Markets, Competition and Consumers Act was introduced to reform consumer protection law in the UK and this document was created to assist members when navigating some key areas of the legislation. It gives an overview of the law, explains terminology like ‘drip pricing’ and ‘greenwashing’ and defines what constitutes a fake review.

The BWF Annual Report 2023 details the key activities, events, marketing campaigns and lobbying achievements of the BWF throughout the year.

The BWF Annual Report 2022 details the key activities, events, marketing campaigns and lobbying achievements of the BWF throughout the year.

The BWF Annual Report 2021 details the key activities, events, marketing campaigns and lobbying achievements of the BWF throughout the year.

Guarantees and warranties offer added assurance beyond a consumer’s statutory rights, without affecting those rights. This comprehensive template clarifies the distinctions between the two, dives into their legal implications, and offers practical tips for providing them.

To support our members, Kevin Underwood, BWF Technical Director, has created an insightful summary of the 24 proposals and 26 consultation questions featured in the “Planning for the Future” report.

The General Data Protection Regulation (GDPR) has been in effect since 25 May 2018, bringing significant changes to data protection laws. To help our members navigate these changes, we have developed a comprehensive GDPR audit checklist.

Through our partnership with First Report, BWF members can access complimentary credit checks. This detailed document provides step-by-step instructions on how to utilise this service.

The BWF Risk Register Template is a valuable tool designed to help joinery manufacturing and woodworking businesses systematically identify and manage potential risks. This structured process is essential for business owners to proactively address various types of risks that could impact their operations.

The BWF Corporate Social Responsibility (CSR) Template is designed to assist joinery manufacturing and woodworking businesses in fulfilling their social, economic, and environmental responsibilities to stakeholders.

The BWF Sample Terms and Conditions of Sale Template is a comprehensive resource designed to help joinery manufacturing and woodworking businesses establish clear and effective terms for their commercial transactions.

This comprehensive guide provides essential advice and insights for running a thriving joinery business. It covers everything from starting out to maintaining operations and eventually passing the business on.

The BWF Model Notice of Cancellation Clause is designed to help joinery manufacturing and woodworking businesses comply with consumer protection laws when contracts are made in the consumer’s home or workplace.

This free-to-members publication provides a concise overview of the EU Timber Regulation (EUTR), offering vital information for joinery manufacturers to ensure compliance and avoid legal violations.

This guide provides a comprehensive overview of the Consumer Regulations that came into effect in 2015, outlining the responsibilities of businesses when selling goods and services.

The BWF Sample Terms & Conditions of Sale (Consumer) template is a valuable resource designed to assist woodworking and joinery businesses in establishing clear contractual terms with their customers.

Our Customer Complaints Procedure document provides essential guidance for effectively handling customer complaints and ensuring compliance with legal responsibilities.

This Basic Contract Law guide provides essential advice for BWF members to ensure fair and transparent dealings with customers, as outlined in the BWF Code of Conduct.