The British Woodworking Federation Group
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General Business Support

We produce a wide range of publications to support members and the joinery industry. You’ll find a wealth of information, including the BWF Employee Handbook, Machine Safety Cards, Model Company Policies, Contractual and Employment Guidance, and Technical Advice. Here in our General Business Support publications you can find the BWF Guide To Running A Joinery Business.

Most publications can be downloaded free as part of your membership subscription fee; further copies can be ordered direct from us. Members also receive a discount on the publications that are available for purchase.

Member Level

Show all results Showing 13 - 16 of 16
BWF-Master-Logo-1
Member Only

BWF Guide to Consumer Regulations

NEW FOR OCTOBER 2015 – Your responsibilities at the time you sell goods and/or services

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BWF-Master-Logo-1
Member Only

Contracts – Sample Terms & Conditions of Sale (consumer)

NEW FOR OCTOBER 2015 – A sample set of terms and conditions that most businesses would wish to contain in their standard terms and conditions. Containing lots of different options, the document is not suitable to be used as it stands and should adapted according to the needs of the company.

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BWF-Master-Logo-1
Member Only

Customer Care – Complaints Procedure Model

Model complaints procedure to assist members’ in complying with the BWF Code of Conduct requires all members to act fairly and equitably in dealing with their customers.

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BWF-Master-Logo-1
Member Only

Contracts – Basic Contract Law – Golden Rules of Contract Management

A brief guide to the do’s and don’ts when entering into contractual arrangements with another party.

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Member of Construction Products Association
National Specialist Contractors Council
Passive Fire Protection Federation
CITB
The Alliance for Sustainable Building Products