General Business Support

We produce a wide range of publications to support members and the joinery industry. You’ll find a wealth of information, including the BWF Employee Handbook, Machine Safety Cards, Model Company Policies, Contractual and Employment Guidance, and Technical Advice. Here in our General Business Support publications you can find the BWF Guide To Running A Joinery Business.

Most publications can be downloaded free as part of your membership subscription fee; further copies can be ordered direct from us. Members also receive a discount on the publications that are available for purchase.

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Credit Control

Safe Collections guide to Credit Control

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BWF Guide to Credit Control

Credit control is an essential part of your business guide. This simple guide gives you some practical advice and useful tools to get the process right and limit your credit risk.

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BWF Guide to Credit Applications

A Guide to help you assess credit risk and help you get your credit control process off to a good start.

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BWF Guide to Running a Joinery Business

Our comprehensive guide to benchmark your business, incorporate best practice and gain access to further support, including funding

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Model Notice of Cancellation Clause for use with Consumer Contracts

NEW FOR OCTOBER 2015 – If you enter into a contract with a consumer in the consumer’s home or workplace, you need to be aware that new rules apply which entitle the customer to a cooling-off period, whether or not you were asked to meet them in their home.

BWF Action Plan for Joinery 2017/18

The plan spells out BWF’s priorities for 2017/18 and reviews the key achievements of the past 12 months. It shows how we are helping the sector grow the market for wood products, develop a well-equipped workforce, and influence change in the new political environment.

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An easy guide to the EU Timber Regulation

This free-to-members publication provides a brief overview of the EU Timber Regulation, giving information about what joinery manufacturers need to do in order not to break the law.

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An easy guide to the Green Deal

This free-to-members publication provides a brief overview of the Green Deal, giving information about what providers, installers and product manufacturers need to do to get involved

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Contracts – What is a Warranty?

This briefing offers guidance on what is a warranty which may be requested or offered by manufacturers of products.

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Contracts – What is a Guarantee?

This briefing offers guidance on what is a guarantees which may be requested or offered by manufacturers of products.