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General Business Support

We produce a wide range of publications to support members and the joinery industry. You’ll find a wealth of information, including the BWF Employee Handbook, Machine Safety Cards, Model Company Policies, Contractual and Employment Guidance, and Technical Advice. Here in our General Business Support publications you can find the BWF Guide To Running A Joinery Business.

Most publications can be downloaded free as part of your membership subscription fee; further copies can be ordered direct from us. Members also receive a discount on the publications that are available for purchase.

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Member Only

BWF Guide to Running a Joinery Business

This comprehensive guide provides essential advice and insights for running a thriving joinery business. It covers everything from starting out to maintaining operations and eventually passing the business on.

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Member Only

Model Notice of Cancellation Clause for use with Consumer Contracts

The BWF Model Notice of Cancellation Clause is designed to help joinery manufacturing and woodworking businesses comply with consumer protection laws when contracts are made in the consumer’s home or workplace.

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Member Only

An easy guide to the EU Timber Regulation

This free-to-members publication provides a concise overview of the EU Timber Regulation (EUTR), offering vital information for joinery manufacturers to ensure compliance and avoid legal violations.

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Member Only

BWF Guide to Consumer Regulations

This guide provides a comprehensive overview of the Consumer Regulations that came into effect in 2015, outlining the responsibilities of businesses when selling goods and services.

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Member Only

Contracts – Sample Terms & Conditions of Sale (consumer)

The BWF Sample Terms & Conditions of Sale (Consumer) template is a valuable resource designed to assist woodworking and joinery businesses in establishing clear contractual terms with their customers.

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Member Only

Customer Care – Complaints Procedure Model

Our Customer Complaints Procedure document provides essential guidance for effectively handling customer complaints and ensuring compliance with legal responsibilities.

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Member Only

Contracts – Basic Contract Law – Golden Rules of Contract Management

This Basic Contract Law guide provides essential advice for BWF members to ensure fair and transparent dealings with customers, as outlined in the BWF Code of Conduct.

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