We produce a wide range of publications to support members and the joinery industry. You’ll find a wealth of information, including the BWF Employee Handbook, Machine Safety Cards, Model Company Policies, Contractual and Employment Guidance, and Technical Advice. Here in our General Business Support publications you can find the BWF Guide To Running A Joinery Business.
Most publications can be downloaded free as part of your membership subscription fee; further copies can be ordered direct from us. Members also receive a discount on the publications that are available for purchase.
Member Level
BWF has worked with RICS to develop a compliant ADR process to support members. This is designed to offer a quicker and cheaper alternative to the court system when disputes cannot be resolved between the consumer and the business directly.
A sample set of terms and conditions that most businesses would wish to contain in their standard terms and conditions. Containing lots of different options, the document is not suitable to be used as it stands and should adapted according to the needs of the company.
Our comprehensive guide to benchmark your business, incorporate best practice and gain access to further support, including funding
If you enter into a contract with a consumer in the consumer’s home or workplace, you need to be aware that new rules apply which entitle the customer to a cooling-off period, whether or not you were asked to meet them in their home.
The plan spells out BWF’s priorities for 2017/18 and reviews the key achievements of the past 12 months. It shows how we are helping the sector grow the market for wood products, develop a well-equipped workforce, and influence change in the new political environment.
This free-to-members publication provides a brief overview of the EU Timber Regulation, giving information about what joinery manufacturers need to do in order not to break the law.
NEW FOR OCTOBER 2015 – Your responsibilities at the time you sell goods and/or services
NEW FOR OCTOBER 2015 – A sample set of terms and conditions that most businesses would wish to contain in their standard terms and conditions. Containing lots of different options, the document is not suitable to be used as it stands and should adapted according to the needs of the company.
Model complaints procedure to assist members’ in complying with the BWF Code of Conduct requires all members to act fairly and equitably in dealing with their customers.
If you’re a supplier, this briefing tells you what to expect if your customer wants to give you self-billed invoices.’
A brief guide to the do’s and don’ts when entering into contractual arrangements with another party.