Customer Care – Complaints Procedure Model
Model complaints procedure to assist members’ in complying with the BWF Code of Conduct requires all members to act fairly and equitably in dealing with their customers.
Model complaints procedure to assist members’ in complying with the BWF Code of Conduct requires all members to act fairly and equitably in dealing with their customers.
The Equality Act 2010 makes it unlawful to discriminate against workers, employees, job seekers and trainees because of their age. Here BWF provides the latest advice for employers.
This model policy and guidance outlines a company’s positive approach to healthcare as well as assisting with disciplinary procedures.
The Approved Documents which provide guidance in complying with the requirements of the Building Regulations for England and Wales for the conservation of fuel and power were published on the 30th April 2010. The following is a summary of the contents applicable to building work on existing dwellings and building work to construct new dwellings.
The 2010 edition of Approved Document F provides updated guidance on the provision of ventilation that comes into effect on the 1st of October 2010. A summary of the guidance for new and existing dwellings is given is this document
The Building (Scotland) Amendment Regulations 2010 come into force on 1st October 2010. On 6th April the Scottish Government released the 2010 versions of the domestic and non-domestic Technical Handbooks which contain updated guidance and also come into force on the 1st October.
The 2006 edition of Approved Document B – Fire Safety (ADB) introduced a number of changes with respect to the 2000 edition. This Guidance Note explains those changes that affect timber window and door manufacturers.
Guidance notes to assist in the completion of pre-employment medical questionnaires and why they can be useful.
The purpose of such a questionnaire is to assess a new employees medical fitness for employment in order to protect their own and others health and safety. Assessing a person’s ability to carry out the duties of a job can be an important selection tool.’
This guide sets out how employment tribunal claims work. It also looks at alternative methods of resolving workplace disputes without the need for a tribunal hearing, in particular the ways ACAS can help.
Sawing Machines: Chop Saw This Chop Saw Machine Safety Card provides guidance on safe use procedures and maintenance and cleaning.
Sawing Machines: Circular Rip Saw This Circular Rip Saw Machine Safety Card provides guidance on safe use procedures and maintenance and cleaning.
Sawing Machines: Dimension Saw This Dimension Saw Machine Safety Card provides guidance on safe use procedures and maintenance and cleaning.
Sawing Machines: Panel Saw This Panel Saw Machine Safety Card provides guidance on safe use procedures and maintenance and cleaning.
Sawing Machines: Panel (Wall) Saw This Panel (Wall) Saw Machine Safety Card provides guidance on safe use procedures and maintenance and cleaning.