General Business Support

We produce a wide range of publications to support members and the joinery industry. You'll find a wealth of information, including the BWF Employee Handbook, Machine Safety Cards, Model Company Policies, Contractual and Employment Guidance, and Technical Advice.

Most publications can be downloaded free as part of your membership subscription fee; further copies can be ordered direct from us. Members also receive a discount on the publications that are available for purchase.

An easy guide to the EU Timber Regulation

This free-to-members publication provides a brief overview of the EU Timber Regulation, giving information about what joinery manufacturers need to do in order not to break the law.

Member download

An easy guide to the Green Deal

This free-to-members publication provides a brief overview of the Green Deal, giving information about what providers, installers and product manufacturers need to do to get involved

Member download

BWF Membership Benefits and Services

A brief overview of the benefits and services available to members.

Business - Nine top tips from recession survivors

A recent poll of businesses that have traded through previous recessions provides a starting point to surviving this one.

Member download

Contracts - Basic Contract Law - Golden Rules of Contract Management

A brief guide to the do's and don'ts when entering into contractual arrangements with another party.

Member download

Contracts - Directors or Personal Guarantees

When operating a business on a limited liability basis, the law states that the company’s directors are protected from liability for that business's debts should the company go under. This briefing note includes a sample guarantee template.

Member download

Contracts - Retention of Title - a briefing guide

Contracts for the supply of goods often involve a number of different parties. Deciding who owns various goods and materials at a particular point in time can be a surprisingly difficult task. People tend to assume that ownership (or title) in goods will not pass to a purchaser until the goods have been paid for. However, this is not the case and title will often pass at a much earlier stage. This guide covers the basics.

Member download

Contracts - Sample Terms & Conditions of Sale

A sample set of terms and conditions that most businesses would wish to contain in their standard terms and conditions. Containing lots of different options, the document is not suitable to be used as it stands and should adapted according to the needs of the company.

Member download

Contracts - Sale of Goods Act overview

A brief overview of the Sale of goods Act as amended by the Consumer Protection from Unfair Trading Regulations 2008 including responsibilities under the Supply of Goods and Services Act 1982 is provided for member’s information. Further advice on these topics is available from the BWF Helpline.

Member download

Contracts - Sample Letter To Be Sent When Supplying [and Installing] Goods

A sample letter which can be used to confirm your terms to supply [and install] goods following a verbal agreement.

Member download

Contracts - What is a Guarantee?

This briefing offers guidance on what is a guarantees which may be requested or offered by manufacturers of products.

Member download

Contracts - What is a Warranty?

This briefing offers guidance on what is a warranty which may be requested or offered by manufacturers of products.

Member download

Customer Care - Complaints Procedure Model

Model complaints procedure to assist members' in complying with the BWF Code of Conduct requires all members to act fairly and equitably in dealing with their customers.

Member download

Taxation - Paying or being paid in Euros - the rules

or any other foreign currency. Guidance on the rules where firms who are buying in substantial materials from abroad.

Member download

Taxation - Self-Billing and VAT - Briefing Guide

If you're a supplier, this briefing tells you what to expect if your customer wants to give you self-billed invoices.'

Member download

1 2