General Business Support

We produce a wide range of publications to support members and the joinery industry. You'll find a wealth of information, including the BWF Employee Handbook, Machine Safety Cards, Model Company Policies, Contractual and Employment Guidance, and Technical Advice.

Most publications can be downloaded free as part of your membership subscription fee; further copies can be ordered direct from us. Members also receive a discount on the publications that are available for purchase.

BWF Directory of Services

A summary of the wide-ranging services available to members of the BWF including promotion, participation and representation, information and advice. Details of the Federation's Total Support Services and its work in respect of fire doors and wood windows are also included.

Complaints Procedure Model

Model complaints procedure to assist members' in complying with the BWF Code of Conduct requires all members to act fairly and equitably in dealing with their customers.

Member download

Basic Contract Law - Golden Rules of Contract Management

A brief guide to the do's and don'ts when entering into contractual arrangements with another party.

Member download

Precedent Sample Terms And Conditions Of Business

A selection of sample terms and conditions that most businesses would wish to contain in their standard terms and conditions. Containing lots of different options, the document is not suitable to be used as it stands as there are terms in the document that are conflicting and therefore cannot be used together.

Member download

Sample Terms & Conditions of Sale

A sample set of terms and conditions that most businesses would wish to contain in their standard terms and conditions. Containing lots of different options, the document is not suitable to be used as it stands and should adapted according to the needs of the company.

Member download

Self-Billing and VAT - Briefing Guide

If you're a supplier, this briefing tells you what to expect if your customer wants to give you self-billed invoices.'

Member download

Retention of Title - a briefing guide

Contracts for the supply of goods often involve a number of different parties. Deciding who owns various goods and materials at a particular point in time can be a surprisingly difficult task. People tend to assume that ownership (or title) in goods will not pass to a purchaser until the goods have been paid for. However, this is not the case and title will often pass at a much earlier stage. This guide covers the basics.

Member download

Sample Letter To Be Sent When Supplying [and Installing] Goods

A sample letter which can be used to confirm your terms to supply [and install] goods following a verbal agreement.

Member download

The Construction Industry Scheme (CIS) - Briefing note

Briefing note on the Construction Industry Scheme - does it apply to you?

Member download

VAT and Bad Debts - knowing the rules

Knowing the rules. The rules are simple but there are some catches and a quick look at them may make you think.

Member download

Paying or being paid in Euros - the rules

or any other foreign currency. Guidance on the rules where firms who are buying in substantial materials from abroad.

Member download

Nine top tips from recession survivors

A recent poll of businesses that have traded through previous recessions provides a starting point to surviving this one.

Member download